Skip to content
Español

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Scott Overby

Scott Overby

November 7, 2025

5  out of  5
rating by Scott Overby
"Ryan was responsive and helpful at all times and real pleasure to work with and made me feel like he was looking out for my best interest!"
Profile photo of Carolyn Humphrey

Carolyn Humphrey

September 5, 2025

5  out of  5
rating by Carolyn Humphrey
"Rick West, very professional, friendly, helpful, he helped me with getting my brother's life insurance"
Profile photo of Max Oller

Max Oller

August 22, 2025

5  out of  5
rating by Max Oller
"Had a great call with Andrea under Rick West! Switched over my fiance's policy to mine. It took half the time I thought it would, Andrea was a joy to talk to and extremely efficient in her work!"
Profile photo of Daniel Smith

Daniel Smith

July 24, 2025

5  out of  5
rating by Daniel Smith
"Andrea was absolutely amazing!! She was fun, and super helpful"
We responded:
"We appreciate your review and kind words for Andrea! We are delighted to know you had a great experience with my State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! Thank you, Rick West, Agent"
Profile photo of Kathy O'Malley

Kathy O'Malley

August 23, 2024

5  out of  5
rating by Kathy O'Malley
"I can't say enough good things about Rick and Ryan West and their team! They're super responsive and go above and beyond to be helpful. It was a pleasure working with them when we had insurance needs in AZ. Top-notch service from start to finish!!"
Profile photo of Austin Kim

Austin Kim

May 22, 2024

1  out of  5
rating by Austin Kim
"Security at the front entrance told me to leave, so I did. Didn't know you were there, asked to see a directory before they said I can't be there. Guess they don't know that if you're not there, they have no job as security. Just think you should know"
Profile photo of Shaughnessy Painting

Shaughnessy Painting

May 4, 2024

5  out of  5
rating by Shaughnessy Painting
"Been with them for many years, couldn't be happier"
Profile photo of Tamsen Kopp

Tamsen Kopp

April 12, 2024

5  out of  5
rating by Tamsen Kopp
"I’ve been with Rick since my twenties, and there simply aren’t better agents out there. His level of expertise and care is unmatched."
Profile photo of Cinnamon Fuller

Cinnamon Fuller

January 23, 2024

5  out of  5
rating by Cinnamon Fuller
"Ryan West at Rick West State Farm Insurance is personable, polite and extremely helpful. I enjoy communicating with him. He is a credit to the agency!"
Profile photo of Steve Rodriguez

Steve Rodriguez

August 22, 2023

5  out of  5
rating by Steve Rodriguez
"I would without hesitation recommend Rick West’s State Farm to anyone in the market for insurance and/or financial-related programs. Rick and his outstanding staff have provided me with excellent service since I moved back to Arizona in 2005. I think one of the highest compliments you can give anyone who offers a service is they always have the best interest of the customer at heart. That precisely describes how I feel anytime I interact with Rick. He will always take the time to provide me with important insight no matter how big or small the matter. Most importantly, I know Rick cares about me as a person first and a customer second. I’m glad to report that people like that still exist and I want to make sure I do the best job I can of recognizing such people/businesses."
Profile photo of Jettie Sue Holmes

Jettie Sue Holmes

March 31, 2023

5  out of  5
rating by Jettie Sue Holmes
"Rick West has been our agent for years on several policies. The service has always been top notch as he proved again yesterday."
We responded:
"Jettie Sue, Thank you so much for the fantastic review. We are always here to help! "
Profile photo of Marianne VanAuken

Marianne VanAuken

February 9, 2023

5  out of  5
rating by Marianne VanAuken
"When dealing with insurance companies, it's good to have someone in your corner, understanding your circumstances, your concerns and who is always there for you to help in any way he/she can. That person for my husband and me is Rick West. He has been our insurance agent for many, many years and he has not let us down, not once. I'm very thankful to have Rick as our agent, someone I know we can depend on."
We responded:
"Marianne, such a wonderful compliment! Thank you, I am honored to be your Agent. Glad I am able to be there for your Family! It's easy with Great Customer's like you!"
Profile photo of Theresa Lotz

Theresa Lotz

September 8, 2022

5  out of  5
rating by Theresa Lotz
"I have been with State Farm since I drove a car but with the Rick West agency for over 30 years!! They have have been there for all of our car & household issues. Which as you know… if you’re calling your insurance agency it’s a big deal. So, TY so much Rick West agency for being there for us when it really counts. Also… a HUGE shout out!! to Niki R. I’ve worked with her many times over last few years through email with many questions but mainly, in adding our teen driver. She has been so HELPful in working out the best rates with this new driver we’ve added to our insurance. I appreciate her professionalism, knowledge & most of all… her authentic kindness. - Theresa L. (AZ)"
We responded:
"Theresa, I was going thru reviews and just wanted to say Thank you for such a Stellar review, I did share this with Niki when you sent it. Thanks for being a Great Customer yourself! I appreciate you! Rick West, Agent"
Profile photo of Michael Richardson

Michael Richardson

August 30, 2022

3  out of  5
rating by Michael Richardson
"It consistently took too much effort to get simple tasks completed with this office. They apparently lack the ability to view PDFs sent by email and don't follow-up to take care of customers. I didn't suffer loses (other than time) thankfully, but given how they handled us, I would hate to have a complicated situation with this office in charge of my claims or business. I've moved and am transferring to another agent; something I wish I'd done sooner."
Profile photo of Brian McDonald

Brian McDonald

August 19, 2022

5  out of  5
rating by Brian McDonald
"A+++ Rockstar Team! Very Understanding One of the Best Agents Around on meeting policy to customer needs! High Recommend giving Rick & Team a call-"
Profile photo of John Doyle (Jack)

John Doyle (Jack)

June 9, 2022

5  out of  5
rating by John Doyle (Jack)
"Rick West is very accommodating and professional. I highly recommend this State Farm agency."
Profile photo of J Armijo

J Armijo

November 3, 2021

5  out of  5
rating by J Armijo
"Very helpful. Highly recommend!"
We responded:
"Jenny, We really appreciate your review. So glad we were able to help. The Rick West Team"